Sustainability leadership

Sarlin’s operations are guided by clear principles based on the company’s values, strategy, and responsible business practices. These principles guide everything we do and support long-term, sustainable and reliable cooperation with our customers, employees and business partners.
We always operate in accordance with good business practices, comply with all legal requirements, and promote continuous improvement.

QUALITY AND CUSTOMER FOCUS
Quality and customer focus are at the heart of Sarlin’s operations. Our goal is to deliver solutions that meet our customers’ needs and expectations—reliably and as agreed. We continuously develop our operations in collaboration with our customers, and in our decision-making, we take into account changes in the operating environment, as well as risks and opportunities. We apply the ISO 9001 standard in our quality management, with continual improvement at its core.

PERSONNEL AND WELL-BEING
Our employees are Sarlin’s most important asset. We aim to be an attractive employer in our industry — a place where people can grow, succeed, and do meaningful work in a safe and supportive working environment.
We foster well-being, professional development, open communication, and a positive workplace culture. We respect fundamental labour rights, promote equality and non-discrimination, and require our partners to adhere to these same principles.

OCCUPATIONAL HEALTH AND SAFETY
Occupational safety and a healthy working environment are key priorities for us. Our goal is zero accidents. We anticipate risks, encourage the reporting of safety observations, and work together with our employees and customers to improve safety.
Everyone has the right and responsibility to work safely and take action when they observe a hazardous situation.

ENVIRONMENT AND SUSTAINABLE DEVELOPMENT
Sarlin is committed to environmental protection and sustainable development. We develop solutions that improve energy efficiency and help our customers reduce their environmental impact and carbon footprint.
We consider the environmental impacts of our operations from a life-cycle perspective, comply with environmental legislation, and continually improve our environmental performance as an integral part of our business. We apply the ISO 14001 standard in our environmental management, with a focus on continual improvement of our environmental management system.

DIGITAL ENVIRONMENT AND INFORMATION SECURITY
Digital solutions and information security are a core part of Sarlin’s operations. We ensure the confidentiality and protection of information and maintain information security across our operations, while supporting the reliability and continuity of our systems.
We use new technologies, such as artificial intelligence, responsibly and transparently to develop our business and improve quality.

MARKETING AND COMMUNICATIONS
We communicate openly, accurately and responsibly. Our marketing and communications efforts support the Sarlin brand, our business, and long-term relationships of trust with our stakeholders.
Across all communication channels, we act professionally and truthfully, adhering to good marketing practices. When representing Sarlin on social media, we act responsibly and in accordance with the company’s values.

RESPONSIBLE BUSINESS AND PARTNERSHIPS
Responsibility is an integral part of Sarlin’s decision-making and daily operations. We conduct our business ethically, transparently, and in accordance with good governance practices. We do not tolerate corruption, bribery, or unethical business conduct.
We also expect our suppliers and business partners to act responsibly. We require our suppliers to comply with our Supplier Code of Conduct and to uphold responsible and ethical principles in their own operations. We incorporate sustainability criteria into our procurement processes and build partnerships based on trust, responsibility, and shared principles.
We encourage the reporting of suspected misconduct or violations of our Business Principles and ensure that concerns can be raised confidentially.